Privacy Policy

Information We Collect

We may collect the following information from our customers:

  • Name

  • Phone number

  • Email address

  • Service history and related account information

How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments

  • Send appointment reminders

  • Provide service updates

  • Deliver invoices and account information

  • Respond to customer inquiries and provide support

  • Send promotional offers and special discounts

Text Message Communications

Customers who opt in to receive text messages from ProSelect Plumbing may receive:

  • Appointment reminders

  • Service updates

  • Invoices

  • Customer support communications

  • Promotional offers and discounts

Promotional messages are typically sent on a monthly basis and may include special deals and savings opportunities.

Data Security

ProSelect Plumbing takes reasonable measures to protect customer information. We use secure systems, restricted access controls, and industry-standard safeguards to help protect personal information from unauthorized access, disclosure, or misuse.

Information Sharing

ProSelect Plumbing does not sell, rent, or share customer information with third parties for marketing purposes.

Customer Rights

Customers may request to:

  • Update or correct their personal information

  • Review information maintained by ProSelect Plumbing

  • Request deletion of their information, subject to legal or business recordkeeping requirements

To make a request, please contact us at (806) 367-4532 or Office@proselectplumbing.com.

Opt-Out and Assistance

You may opt out of receiving text messages at any time by replying STOP or UNSUBSCRIBE to any text message from ProSelect Plumbing.

For assistance, reply HELP to any text message or contact us at:

Phone: (806) 367-4532
Email: Office@proselectplumbing.com

SMS Terms & Conditions

By opting in to receive text messages from ProSelect Plumbing, you agree to these SMS Terms & Conditions.

Program Description

ProSelect Plumbing may send text messages related to:

  • Appointment reminders

  • Service updates

  • Invoices and billing notifications

  • Customer support

  • Promotional offers and discounts

Message Frequency

Message frequency varies based on customer activity and service needs. Promotional messages are generally sent monthly and may include special offers and discounts.

Fees

ProSelect Plumbing does not charge a fee for text messaging services. However, standard message and data rates may apply according to your mobile carrier's plan.

Customer Support

For assistance regarding our SMS program:

Phone: (806) 367-4532
Email: Office@proselectplumbing.com

You may also reply HELP to any text message for assistance.

Opt-Out Instructions

To stop receiving text messages, reply STOP to any message at any time.

You may also reply UNSUBSCRIBE to be removed from future communications.

After opting out, you may receive a final confirmation message confirming your removal from the program.

Privacy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, store, and protect your information.